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Questions & Answers (FAQ)


The categories of Frequently Asked Questions (FAQs) can be found to the right. Simply click on one of the questions below or a category to the right.

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Medicare Part D - 1 General
[ All In Category ] 
•   What are the United States territories that are also covered by Medicare Part D prescription drug plans? What Medicare Part D plans will offer coverage in these area during 2009?
•   Where can I get a Medical Power of Attorney form?
•   What is Public Law No: 110-275 - Medicare Improvements for Patients and Providers Act of 2008 or MIPPA?
•   What are the CMS Medicare Part D prescription drug plan regions?
•   How many companies will be offering a Medicare Part D prescription drug plan in 2008?
•   Do people who sell Medicare drug plans have to be licensed insurance agents?
•   Will the drugs covered by Medicare drug plans meet the needs of both seniors and people with disabilities?
•   What is Medicare Prescription Drug Coverage?
•   Is Medicare and Humana the same thing? Do they both have the same benefits? Does Humana pay more for medication that maybe Medicare? Please explain.
•   What are Tiers in Medicare Part D?

Medicare Part D - 2 Before Enrolling
[ All In Category ] 
•   Does prescription drug coverage under a Medigap (or Medicare Supplement) plan H, I or J qualify as “creditable coverage” for purposes of avoiding the Medicare Part D late enrollment premium penalty?
•   Where can I get a Medical Power of Attorney form?
•   What do I need to know if I have drug coverage from TRICARE, the Department of Veteran's Affairs (VA), or the Federal Employee Health Benefits Program (FEHB)?
•   Will my drugs be covered?
•   Should I join a Medicare drug plan even if I don't take many prescription drugs?
•   What are the out-of-pocket costs for Medicare prescription drug coverage?
•   Do I have to join a Medicare drug plan?
•   Can I use my regional drug plan all over the country?
•   Is there someone to help me choose a Medicare prescription drug plan?
•   What other information should I (or can I) consider when choosing a Medicare Part D plan?

Medicare Part D - 3 Enrollment
[ All In Category ] 
•   I am a recent State of Georgia retiree. I had United HealthCare medical coverage and need to select a Part D plan. I would like to stay with United HealthCare. What are my options?
•   Where can I get a Medical Power of Attorney form?
•   What should I do if I have drug coverage through an employer or union and will also get the extra help with my drug costs?
•   How will my Federal Employee Health Benefits (FEHB) work with my Medicare prescription drug coverage?
•   How will my TRICARE coverage work with my Medicare prescription drug plan?
•   What do I need to know if I have the Original Medicare Plan (Medicare Part A and Part B) and I don't have prescription drug coverage?
•   When can I join a Medicare drug plan?
•   If I have a disability and receive Medicare benefits before reaching 65, can I also sign up for a Medicare Part D prescription drug plan at the same time? What if I decide NOT to join a Part D plan, do I pay a penalty if I decide to join a Part D plan later?
•   Do you offer Medicare Part D plans for West Virginia?
•   Do you offer Medicare Part D plans for Washington, DC?

Medicare Part D - 4 After Enrolling and Living with your Part D Plan
[ All In Category ] 
•   What is the BIN, PCN, and GROUP for my WellCare Medicare Part D plan?
•   What exactly is TrOOP or True Out of Pocket costs?
•   What are "Straddle Claims"?
•    Will I be able to use my drug store drug discount card (not a Medicare-approved drug discount card) with a Medicare drug plan?
•   Does Medicare Part D pay for the shingles vaccine?
•   I wish to disenroll from my Medicare Part D coverage. What should I do?
•   What if I have a prescription for a drug that isn't on my plan's list of covered drugs (formulary)?
•   Can my doctor ask for an exception on my behalf?
•   What is an Appeal?
•   The pharmacy couldn't fill my prescription. What should I do?

Medicare Part D - 5 Changing-Enrollment or Switching Medicare Part D Plans
[ All In Category ] 
•   How is a person's previous prescription drug spending (or True Out of Pocket costs - TrOOP) affected if a Medicare Part D beneficiary switches Medicare Part D prescription drug plans? In other words, if you move to another Part D plan, do you start again from the beginning of the Part D plan?
•   If I am in the coverage gap and I move and have to switch part d plans, will I be in the coverage gap in the new plan or start all over?
•   I wish to disenroll from my Medicare Part D coverage. What should I do?
•   When and how often can I switch my Medicare drug plan?
•   How soon will I get a refund of any premiums that are withheld for my current plan after I enroll in a new plan? Who will the refund come from?
•   What happens if I change plans and request automatic premium deductions from my Social Security benefits for my new plan, but the premium deduction from my previous plan doesn't stop?
•   What happens if I have automatic premium deduction from my Social Security benefit and I switch to a different Medicare drug plan later? Will the automatic premium deduction carry over to my new drug plan?
•   I want to know if you know yet in 2008 if there will be any [Medicare Part D] plans that pay through the doughnut hole? I could only find 1 plan this year and hope there will be some new plans in the future.
•   I moved to a different state (in another Part D Region) where my original plan offers no coverage (it was a local plan in my former state). I am now forced to change Part D plans - how do I avoid a premium penalty increase with the new plan?
•   How do I know if I have enrolled in the most cost-effective plan?

Medicaid & Extra Help
[ All In Category ] 
•   How will people know if their copayment amounts will change?
•   How does this affect people who currently automatically qualify for extra help?
•   What efforts are underway affecting people who qualify for extra help paying for their Medicare prescription drug coverage?
•   What if people don't agree with Social Security's decision on "extra help"?
•   What should people do if they think there's been a mistake determining their eligibility for extra help?
•   Will everyone with extra help get a letter from Medicare or Social Security?
•   How does this affect people who applied and qualified for extra help (i.e., those that did not automatically qualify)?
•   How will people know if they no longer automatically qualify for extra help?
•   What should people do if they no longer automatically qualify for extra help in 2007?
•   How often do I need to apply for the extra help?

Other Common Questions
[ All In Category ] 
•   What are the Medicare premiums and coinsurance rates for 2008?
•   Where can I get a Medical Power of Attorney form?
•   I am asking you this question, because I do not know where or how to look up my question. I want to donate my body when I die, hoping it will help someone else. Can you please tell me a web site to go to.
•   What do I do when a Medicare beneficiary dies?
•   What if I have a prescription for a drug that isn't on my plan's list of covered drugs (formulary)?
•   Do people who sell Medicare drug plans have to be licensed insurance agents?
•   Can my doctor ask for an exception on my behalf?
•   What is an Appeal?
•   The pharmacy couldn't fill my prescription. What should I do?
•   What is an Exception?

Medicare Advantage Plans
[ All In Category ] 
•   What is the difference between a Medicare Part D Prescription Drug Plan and a Medicare Advantage Plan?
•   Can an insurance company drop you from their Medicare Advantage Plan or can you continue on it indefinitely?

I heard that a Medicare Advantage plan is renewable yearly and a company can decide not to handle the Medicare Advantage Plan or drop a customer if they so desire. Is that correct?


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Most Popular Questions

• How do I find out if my Humana Medicare Part D plan is active?
   Just enrolled in a Humana prescription drug plan?  Here are some steps that may help you use your new Medicare Part D plan - while you are waitin...

• I need the Humana form to order prescriptions by mail.
   You may have received mail order information included with your Humana Member Welcome Packet.Humana mail order is focused on three companies: &nb...

• How do I enroll in a Medicare Part D plan?
   There are a number of ways to enroll into a Medicare Part D plan - your cost is always the same no matter which way you select.  You can sign up ...

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Latest Added FAQs

• What are the United States territories that are also covered by Medicare Part D prescription drug plans? What Medicare Part D plans will offer coverage in these area during 2009?
   There are five United States territories that are covered by Medicare Part D prescription drug plans...

• What is the BIN, PCN, and GROUP for my WellCare Medicare Part D plan?
    The WellCare numbers, in addition to your member id, that your pharmacists need to fill a prescrip...

• What are the Medicare premiums and coinsurance rates for 2008?
   The following is a listing of the Medicare premium, deductible, and coinsurance rates that will be i...






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